Susan's one-on-one customized approach enables people to dig deep and uncover the obstacles that are holding them back. By providing clear guidance and practical tips throughout the process, Susan challenges people to step out of their comfort zone so they can accelerate change and improve in all areas, including appearance, self-esteem, attitude, etiquette, and interpersonal communication skills.

In addition to working with such nationally known clients as IBM Corporation, KeyBank, SPL WorldGroup, and United Airlines, Susan believes in giving back to the community. Currently, she is empowering young women and providing entrepreneurial skills, image and etiquette training as part of the Next Generation Outreach for the National Association of Women Business Owners (Chicago Chapter). In 1997 and 1998 she was a mentor with Menttium 100, an executive development program for high-potential women. She also conducts a monthly motivational program at The Inner Voice, a learning center and shelter for individuals overcoming alcohol and drug dependency.

Susan is on the Advisory Board of Empowering Women Network and is a member of the National Association of Women Business Owners (NAWBO). She is past president of the Chicago Chapter of the Association of Image Consultants International. In 2001, Susan received Rotary’s Paul Harris Fellow award and was the recipient of the 1996-97 Chicago Chapter ‘Member of the Year’ award from the Association of Image Consultants International. Other highlights include frequent television and radio appearances, as well as contributions to numerous publications, including The Wall Street Journal, The Chicago Tribune, Chicago Magazine, The Daily Herald and Cosmopolitan magazine.

A passionate, positive, and powerful trainer, Susan is devoted to empowerment. She teaches people to believe in themselves and how to exceed their potential by providing them with the necessary skills and action steps for personal and professional development.